Account Manager with Bulgarian

Remote, Remote

Posted on : 21 October

Our client is a TOP slot game provider, dedicated to delivering innovative and engaging gaming experiences to our customers worldwide. Their team of experts is committed to developing high-quality, top-performing games that immerse players in thrilling and rewarding gameplay.

As an Account Manager, you will be responsible for managing and growing relationships with our clients, as well as identifying and pursuing new business opportunities. You will work closely with our Sales and Marketing teams to develop and implement strategies to achieve our revenue and growth targets.

Required skills:

At least 2 years experience in customer care or account management (customer relationship management)
Experience in iGaming industry is a must
Knowledge of English at least B2 level + Bulgarian (native)
Proven track record of managing and growing client relationships, with a strong focus on customer satisfaction
Excellent communication, negotiation, and interpersonal skills
Ability to work independently and manage time effectively
Willingness to travel for client meetings and industry events

Responsibilities:

Develop and maintain strong relationships with new and existing clients, acting as their primary point of contact for all account-related matters
Collaborate with clients to understand their needs, identify opportunities for growth, and ensure their satisfaction with our products and services
Work closely with internal teams, such as sales, product development, and customer support, to address client concerns and deliver customized solutions
Monitor client performance and proactively identify areas for improvement, making recommendations and facilitating the implementation of necessary changes
Regularly report on account status, performance metrics, and client feedback to direct supervisors, supporting informed decision-making and strategic planning
Represent our brand at industry events and conferences, enhancing brand awareness and nurturing relationships with clients and potential partners

Сompanу offer

A friendly and multinational environment
Flexible start of the working day
4 weeks of paid vacation and sick days

How to Apply: Interested candidates are encouraged to submit a resume or LinkedIn link to [email protected]

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Vacancy overview