Account Manager for Latam market

Remote, Remote

Posted on : 29 April

Our client is a TOP slot game provider, dedicated to delivering innovative and engaging gaming experiences to our customers worldwide. Our team of experts is committed to developing high-quality, top-performing games that immerse players in thrilling and rewarding gameplay.

As an Account Manager, you will be responsible for managing and growing relationships with our clients in the LATAM market, as well as identifying and pursuing new business opportunities. You will work closely with our Sales and Marketing teams to develop and implement strategies to achieve our revenue and growth targets.

Required skills:

At least 3 years of account management experience
Experience with iGaming, Gambling, Forex or E-commerce at least 1 year
Proficiency in Spanish and English
Proven track record of managing and growing client relationships, with a strong focus on customer satisfaction
Excellent communication, negotiation, and interpersonal skills
Ability to work independently and manage time effectively
Willingness to travel within the LATAM region for client meetings and industry events

Responsibilities:

Develop and maintain strong relationships with new and existing clients in the LATAM market, acting as their primary point of contact for all account-related matters
Collaborate with clients to understand their needs, identify opportunities for growth, and ensure their satisfaction with our products and services
Work closely with internal teams, such as sales, product development, and customer support, to address client concerns and deliver customized solutions
Monitor client performance and proactively identify areas for improvement, making recommendations and facilitating the implementation of necessary changes
Regularly report on account status, performance metrics, and client feedback to direct supervisors, supporting informed decision-making and strategic planning
Represent our brand at industry events and conferences, enhancing brand awareness and nurturing relationships with clients and potential partners