Account Management Team Lead

Required skills:

• Demonstrated ability to develop and maintain client relationships, emphasizing customer satisfaction.
• Experience in leading teams, with a focus on achieving targets and fostering team development, will be a big plus, but it isn’t required.
• At least 3 years of experience with iGaming B2B provider.
• Excellent communication, negotiation, and interpersonal skills.
• Prepared to travel for client meetings and industry events
• Fluent in English.

Responsibilities:

• Direct and motivate a team of sales account managers professionals, setting clear goals and performance expectations.
• Foster and maintain strong relationships with existing clients, acting as their primary point of contact for all account-related matters.
• Collaborate with clients to understand their needs, pinpoint growth opportunities, and ensure satisfaction with our products and services.
• Coordinate with internal teams such as sales, product development, and customer support to address client issues and provide tailored solutions.
• Monitor team and client performance, proactively identifying areas for improvement, recommending solutions, and overseeing the implementation of necessary changes.
• Regularly report on team performance, account status, and client feedback to senior management, aiding in informed decision-making and strategic planning.
• Represent our brand at industry events and conferences, enhancing brand awareness and cultivating relationships with clients and potential partners.

What company offers?

• Opportunity to utilize your managerial potential and implement ideas.
• Working in a leading company in the industry.
• Perspective to grow within the company.
• Possibility to participate in Exhibition travels around the globe.
• Flexible start of the working day.
• 5 weeks of paid vacation and sick days.
• Perspective to grow within the company.
• The financial package includes a competitive fixed salary (according to the market), an attractive bonus scheme, and relocation compensation to Prague (optional for the candidate).

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