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Customer Care Support

Варшава, Польща
Відкрита : 12 May

Our client are the fast developing company in the Igaming industry with a deep technical knowledge, achievements and industry experience. During your working with them you can be sure that your choice and opinion will always be respected. You will have a chance to build long-term relationships with colleagues, partners and users.

Required skills:

  • 1+ years of experience as a support/customer service agent;
  • High level of Hindi skills, knowledge of English will be an advantage;
  • Desire to grow and develop in the company, develop the product;
  • Willingness to work in mixed shifts (day and night);
  • Typing at a speed of 160 characters per minute;
  • Experience in the Igaming industry is a big plus.

 

Responsibilities:

  • Process incoming requests through chats, mail, telephone, and messengers;
  • Inform users about current promotions and product offers;
  • Record user requests, work with the portrait, add key information to the player’s profile;
  • Communicate with related departments to resolve technical, payment, and VIP issues;
  • Create the friendliest and warmest possible atmosphere for the client, resolve issues here and now;
  • Comply with quality communication requirements and KPIs.

What company offers?

  • Competitive compensation based on experience and qualifications;
  • Career development opportunities;
  • Private health insurance;
  • Paid sick days;
  • Comfortable office in the suitable location
  • Corporate events, parties and activities;
  • Tea, coffee, refreshments, snacks, in office.
Деталі вакансії
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Відкрита:
12 May
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Локація:
Варшава, Польща / Офіс
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Рівень:
Middle
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Досвід:
1-2 роки
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Зарплатня:
1500 $
Рекрутер позиції
Катерина Шувалова
Катерина Шувалова
Контакти
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