Head of Retention

Remote, Remote
Posted on : 18 June

Our client is an international gambling website founded in 2014. Licensed by Curaçao, it has established itself as a premier site for fans of slots and table games. The casino welcomes players from around the world, providing a global gaming experience.

We seek a dedicated and experienced Head of Retention to lead the Retention Department. This role involves developing and implementing targeted campaigns for our existing customer base, planning promotional activities, and collaborating closely with other departments to ensure customer satisfaction and loyalty.

Required skills:

  • At least 1.5 years of experience in a Retention role within the gambling industry.
  • Experience in creating and implementing key customer retention mechanisms.
  • Knowledge of main promotional mechanics for attracting, retaining, and re-engaging players.
  • Proficiency in English at B1 level or higher.
  • Management or mentoring experience is a significant plus.


  • Develop and execute targeted campaigns for the current customer base.
  • Plan campaigns (promotions, offers, etc.) and select user retention channels.
  • Assist in expanding the Retention team and implementing best practices.
  • Work closely with the Product and Support teams.
  • Communicate with platform providers.

Сompanу offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A collaborative and innovative work environment.
  • The chance to be part of a leading company in the gambling industry with a commitment to quality and player engagement.
  • Flexible working hours.
  • Various corporate programs: professional training, workshops, entertainment, and leisure activities.

For more job openings like this, check out our Telegram channel @https://t.me/talentgrator

Vacancy overview
Posted on:
18 June
Remote, Remote / Remote
Career Level:
3-5 years
5000 €
This position recruiter
Marina Zapolska
Marina Zapolska
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